When you find an Independent Provider, how do you evaluate the quality of their services? The very First thing you do is to meet with them personally.
There’s nothing like a face-to-face interview to help you determine a potential Independent Provider for your loved one.
Second, you should check their references and credentials. Everything should be in order no- flaws, no-excuses.
Third, ask other people about the Independent Provider’s performance. Past clients are the best source of information. Finally, trust your instincts, your inner feelings and thoughts. If you feel bad about anything then it probably is bad.
When you begin the evaluation process you can take this check list with you. This check list will make sure that you cover all the important issues.
Don’t be ashamed to thoroughly evaluate the Independent Provider services. Any good Caregiver will appreciate a thorough interview of their services. The caregiver will be impressed that you mean business.
In your evaluation you should cover a quick summary of topics such as:
- How long have you been in the area?
- What are your customer satisfaction ratings?
- Can you guarantee a backup provider?
- What are the procedures of addressing complaints or problems?
- Were you trained at an accredited institution?
- Are you licensed in your profession?
- What professional groups or organizations do you belong to?
- How long have you been doing this kind of work?
- Have you ever been accused or convicted of a crime?
10. Have you received any awards for your work?
11. Do you have professional business partners whom you can turn to in short notice, in case an emergency should happen?
In return an excellent Independent Provider/Care Giver should have at least six good qualities.
- A professional appearance
- Good observational skills
- Good communication skills
- Quiet self-confidence
- An open mind
- A sense of Humor
As a Professional Independent Provider at Amatulla’s Home Care Services, I know to expect the unexpected. Clients are often stressed and even Cranky. Accidents happened food gets spilled on the floor, clothes get soiled, and sometimes equipment gets broken.
But you have to understand that is why you are assisting them with Activities of Daily Living (ADL’s) because they need assistant with everyday living.
Tags: activities, adult, Amatulla, homecare, resident, services
What a beautiful person especially one whom loves working with the elderly, disabled, and sick. Peace and Love Sister!